Effective Date: 07/04/2026

Thank you for choosing Agent Pakka. We strive to ensure our customers are satisfied with our services.

Service Cancellation: Customers may cancel their service requests within [e.g., 24 hours] of booking. If the service has already been initiated or completed, cancellation may not be possible.
Refund Eligibility: * Full refunds are granted if the service cannot be fulfilled by Agent Pakka due to internal reasons.
- Partial refunds may be issued at the discretion of management if a user is dissatisfied with the quality, subject to an investigation of the claim.
Non-Refundable Services: Any government fees, processing fees paid to third parties, or completed digital consultations are non-refundable.
Processing Time: Approved refunds will be processed within [e.g., 7-10] business days and credited back to the original payment method.

Our Refund Guarantee